Bright House Newsroom

Bright House Networks Business Solutions Introduces Hosted Voice

A Cloud-Based Phone Solution Tailor-Made for the Small to Mid-sized Business

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07/17/2013

Orlando, FL

Bright House Networks Business Solutions today announced the launch of Hosted Voice, a turn-key, cloud-based phone solution for small to mid-sized businesses. Hosted Voice features enterprise-level, productivity-boosting features, with all service, hardware, technology and ongoing support provided by Bright House Networks, in one all-inclusive monthly price.

A facilities-based Voice Over Internet Protocol (VoIP) service, Hosted Voice utilizes Bright House Networks’ managed hybrid fiber-coaxial network for all call traffic. The new service features:

  • Minimized upfront costs with no installation cost and no equipment to buy
  • Dedicated connection for your phone service that’s not shared with your Internet
  • Unmatched network redundancy for security and reliability
  • No hardware or technology to maintain
  • Automatic upgrades at no additional cost
  • Better call-in experience for customers with seamless call routing
  • Scalability to keep up with the needs of a growing business
  • Enterprise-level features and add-ons including disaster recovery, unified messaging, mobile follow-me features, call overflow queue, auto attendant, and enhanced call logs

Bright House Networks provides full onsite and remote support, as well as all necessary hardware, equipment, maintenance and automatic technology upgrades as part of its Hosted Voice service.

“Our Hosted Voice service is perfect for the small to mid-sized business looking for more professional voice solutions that can scale and meet demand,” said Josh Ebert, corporate vice president, SMB Sales and Operations, Bright House Networks Business Solutions. “Hosted Voice is easy to get, and easy to use. It keeps up with businesses as they grow. All services and features are delivered over our dedicated and secure data connection, which means Bright House Networks is able to control the quality and security of calls being made by its customers.”

Hosted Voice is the latest addition to a comprehensive portfolio of voice and data products and services, which includes Business Phone, Business Internet, Business TV, and OnSite Technical Service for small to mid-sized businesses as well as dedicated fiber, Metro Ethernet and a variety of managed services for enterprise.

For more information about Bright House Networks Business Solutions Hosted Voice and all other Bright House Networks products and services for businesses, visit www.brighthouse.com/business.  

About Bright House Networks

Bright House Networks is the sixth largest owner and operator of cable systems in the U.S. and the second largest in Florida, with technologically advanced systems located in five states including Florida, Alabama, Indiana, Michigan and California.

Bright House Networks serves approximately 2.5 million customers who subscribe to one or more of its video, high-speed data, home security and automation and voice services. The company also offers a strong portfolio of customizable, advanced business solutions for video, voice, data, cloud-based and managed services. The company is MEF-certified and also recently received the Cisco® Master Service Provider Certification under the Cisco Cloud and Managed Service Program, the first cable operator in the United States to achieve this designation. Bright House Networks also owns and operates exclusive, award-winning, local news and sports channels in its Florida markets. For more information about Bright House Networks, visit (www.brighthouse.com).

Further Information

Lorelie Johnson
Lorelie.Johnson@mybrighthouse.com
407-210-3188