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Bright House Networks Business Solutions Provides Hosted Voice to Monin Gourmet Flavorings

Cloud-Based Phone Solution to Be Deployed at Company’s Three Locations

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09/17/2013

Orlando, Fla.

Bright House Networks Business Solutions today announced that it signed an agreement with Monin Gourmet Flavorings, the world’s leading provider of premium syrups and flavoring products, to provide its Hosted Voice solution to the company’s three corporate offices in Clearwater and Largo, Florida and Grapevine, Texas.

Bright House Network’s Hosted Voice Solution for Enterprise allows companies to harness the power of unified communications to deliver reliable, cost-effective and scalable voice solutions that are customized to their business’ needs. It eliminates capital investments and ongoing overhead expenses by enabling businesses to leverage the cloud as a platform to deploy communications devices and applications. Monin selected Bright House’s Hosted Voice solution to provide a common communications platform across its locations, including call center functionality. In addition to its Hosted Voice solution, Bright House Networks will provide Metro Ethernet and Dedicated Internet Access to Monin’s corporate locations.

“At Monin, customer service is our top priority, and with Bright House Networks’ dedicated, secure data connection and its high level of customer support, we are confident that the telecom services at our call centers will perform at optimum levels,” said Todd Cummings, vice president of Information Technology, Monin.

“We are pleased to be able to offer our Hosted Voice solution to Monin,” said Craig Cowden, senior vice president, Network Engineering, Operations and Enterprise Solutions, Bright House Networks. “We are confident we can provide the customized solution that will meet the needs of Monin’s three corporate offices and call center operations with the highest levels of service and support, while also providing a technology that offers scalability and flexibility to meet future customer requirements.”

Bright House Networks Business Solutions offers a comprehensive portfolio of voice, data, cloud and managed services that can be customized to meet the communications needs of any business. The company offers scalable solutions for clients to expand their level of service as needed, all delivered over its extensive and secure facilities-based IP core fiber network, which it owns and operates for best in class performance and reliability. The company also offers local 24x7x365 support, and dedicated local sales executives and solutions engineers.

For more information about Hosted Voice and all other Bright House Networks Business Solutions, visit www.brighthouse.com/business

About Bright House Networks

Bright House Networks is the sixth largest owner and operator of cable systems in the U.S. and the second largest in Florida, with technologically advanced systems located in five states including Florida, Alabama, Indiana, Michigan and California.

Bright House Networks serves approximately 2.5 million customers who subscribe to one or more of its video, high-speed data, home security and automation and voice services. The company also offers a strong portfolio of customizable, advanced business solutions for video, voice, data, cloud-based and managed services. The company is MEF-certified and also recently received the Cisco® Master Service Provider Certification under the Cisco Cloud and Managed Service Program, the first cable operator in the United States to achieve this designation. Bright House Networks also owns and operates exclusive, award-winning, local news and sports channels in its Florida markets. For more information about Bright House Networks, visit (www.brighthouse.com).

Further Information

Lorelie Johnson
Lorelie.Johnson@mybrighthouse.com
407-210-3188