Bright House Newsroom

Bright House Networks Introduces Accessibility Web Page

Highlights Disabled Access to Bright House Networks Services



Orlando, Fla

Bright House Networks announced today that it has launched a centralized web page to provide customers with disabilities, and those that have family members with disabilities, information about the wide range of accessibility features of Bright House Networks products and services. Information is available online at

Bright House Networks commitment to making its services accessible for everyone is reflected in its innovative products, which offer a variety of solutions for those with disabilities and their family members.  The new Accessibility resource web page highlights Bright House Networks support in the following areas:

·Hearing/Speech solutions – closed captioning, live chat support, caller ID on TV and PC, TTY dialing, online and mobile app text messaging with Home Phone service, visual voicemail and voicemail-to-text transcription, and how-to videos;

·Mobility solutions – wheelchair access and service dogs in customer care centers, easy gadget app with Home Phone management functions, and Bright House TV app;

·Vision solutions – speech recognition, large button remotes, video program description, free directory assistance, portal compatibility with browser magnification, zoom and screen reader software; and

·Assistive Solutions – Phone service with compatible TTY text input devices and phones with large buttons and talking caller ID.

About Bright House Networks

Bright House Networks is the sixth largest owner and operator of cable systems in the U.S. and the second largest in Florida, with technologically advanced systems located in five states including Florida, Alabama, Indiana, Michigan and California and two of the top 20 DMAs.

Bright House Networks serves approximately 2.5 million customers who subscribe to one or more of its video, high-speed data, home security and automation and voice services. Bright House Networks Business Solutions offers a strong portfolio of video, voice, data, and cloud-based solutions to the small and medium business segments. In addition, Bright House Networks Enterprise Solutions provides advanced, fiber-based telecommunication services to key industry verticals in the mid-market and carrier segments, including cloud-based hosted voice, managed security, and cell backhaul to wireless carriers. The company was recently re-certified as a Cisco® Master Service Provider under the Cisco Cloud and Managed Service Program, and was the first cable operator in the United States to achieve this designation. Bright House Networks also owns and operates exclusive, award-winning, local news and sports channels in its Florida markets.

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