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Bright House Networks Enterprise Solutions To Provide Communications Services to Crisis Center of Tampa Bay

Partners with Nonprofit to Help Provide Counseling Services to Tampa Bay Community

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05/14/2014

Tampa, Fla.

Bright House Networks Enterprise Solutions today announced that it has signed an agreement to provide Dedicated Internet Access (DIA), Enterprise Trunking and Metro Ethernet access to the Crisis Center of Tampa Bay, a private nonprofit organization dedicated to bringing help, hope and healing to people facing serious life challenges.

Crisis Center of Tampa Bay provides 24x7x365 free, confidential counseling for people who need help with sexual assault or abuse, financial distress, substance abuse, medical emergency, suicidal thoughts, and emotional or situational problems. Enterprise Solutions’ reliable, cost-effective and scalable communications solutions will ensure that the Crisis Center is able to continue to provide reliable, timely and effective services in response to community needs.

The Crisis Center will work closely with Enterprise Solutions to build a Data Center which acts as their primary voice and data hub, and offers failover and Disaster Recovery in the event of an outage.  Enterprise Solutions will also provide Advanced Trunk Group Routing and Metro Ethernet between the Crisis Center’s two locations, and increase their DIA speeds as needed.

“Corporate partners like Bright House Networks Enterprise Solutions are so important to the mission of the Crisis Center,” said Maria Porto-Duarte, chief financial officer, Crisis Center of Tampa Bay. “As we increase the range of our service delivery, it is imperative that we have a communications solution that can help us continue to expand our services as necessary.”

“We are pleased to work with the Crisis Center to help serve the Tampa Bay community,” said Craig Cowden, chief network officer and senior vice president of Enterprise Solutions, Bright House Networks. “We are dedicated to serving the communities that we live and work in, and our best-in-class communications solutions will ensure that the Crisis Center is able to meet its critical needs into the future.”

Bright House Networks Enterprise Solutions offers a comprehensive portfolio of voice, data, cloud and managed services that can be customized to meet the communications needs of any organization.  The company offers scalable solutions for clients to expand their level of service as needed, all delivered over its extensive and secure facilities-based IP core fiber network, which it owns and operates for best in class performance and reliability. The company also offers local 24x7x365 support, and dedicated local sales executives and solutions engineers.

For more information about all the products and services provided by Bright House Networks Enterprise Solutions, visit www.brighthouse.com/enterprise

About Bright House Networks

Bright House Networks is the sixth largest owner and operator of cable systems in the U.S. and the second largest in Florida, with technologically advanced systems located in five states including Florida, Alabama, Indiana, Michigan and California and two of the top 20 DMAs.

Bright House Networks serves approximately 2.5 million customers who subscribe to one or more of its video, high-speed data, home security and automation and voice services. Bright House Networks Business Solutions offers a strong portfolio of video, voice, data, and cloud-based solutions to the small and medium business segments. In addition, Bright House Networks Enterprise Solutions provides advanced, fiber-based telecommunication services to key industry verticals in the mid-market and carrier segments, including cloud-based hosted voice, managed security, and cell backhaul to wireless carriers. The company was recently re-certified as a Cisco® Master Service Provider under the Cisco Cloud and Managed Service Program, and was the first cable operator in the United States to achieve this designation. Bright House Networks also owns and operates exclusive, award-winning, local news and sports channels in its Florida markets.

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