Three teenage girls, one holding a TV remote, sitting a couch smiling.

Our Promise

At Bright House Networks we see customers as friends.

We promise . . .

  • We’ll always be there for you, ’round the clock, and weekends, too.
  • We’ll respect your time, and be on time, and service calls won’t cost you a penny.
  • We’ll deliver quality products and services, some you can’t get anywhere else, and we’ll be happy to answer all your questions, big and small.
  • We’ll make sure you get what you need and like what you get; we guarantee it.
  • You’ll never have to sign a contract, and you’ll always have the freedom to change your service, penalty-free.
  • We’ll never take you for granted, and we’ll help connect you to what matters most.

This is our promise to you.

Hello friend.