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Contact Us

How to Reach a Representative

At Bright House, we pride ourselves on being there for our customers. If you want to speak with us, there are many ways to do it.


Call Us

Call us. We're available anytime.
661-323-4892 or

Looking for services for your business?
Call 1-877-824-6249


Onlne Chat

Click to Chat
Chat online with an eCare Specialist.

Customer Care Centers


117 S. Mill Street, Suite I
Tehachapi , CA 93561

Hours: M-F 10 a.m. - 6 p.m.
(Closed for lunch 12:30 p.m. - 1 p.m.)




145 Kern Street    
Taft , CA 93268

Hours: M-F 10 a.m. - 6 p.m.
(Closed for lunch 12:30 p.m. - 1 p.m.)

Bakersfield - Closing in May

3701 N Sillect Avenue
Bakersfield , CA 93308

Hours: M-F 8 a.m. - 6 p.m.
Sat 9 a.m. - 1 p.m.

Bakersfield - Opening in May

4450 California Avenue
Bakersfield, CA 93309

Hours: M-F 8 a.m. - 6 p.m.
Sat 9 a.m. - 1 p.m.

Message from the Office of the President

Do you have a question or comment that you would like to direct to the Office of the President of Bright House Networks Bakersfield division? We will respond to you within 48 hours.

At Bright House Networks, our goal is to always provide you with the best service possible. If you are not satisfied in any way, we want to know and we want to take care of it.

Closed Captioning Concerns

For immediate closed captioning concerns, please call 1-800-734-4615 using your local relay service. Or send your concerns by fax to
1-661-634-2262 or email to

For written concerns, please contact B. Mitchell, Closed Captioning Coordinator, at Bright House Networks, 3701 N. Sillect Ave., Bakersfield, CA 93308. Or by fax to 1-661-634-2262 or email to