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Contact Us
How to Reach a Representative
At Bright House, we pride ourselves on being there for our customers 24/7. If you want to speak with us, there are many ways to do it.
Call
Call us. We're available anytime.
1-866-876-1872
Customer Care Centers
Greenville Sales & Service Center
320 Greenville Bypass
Greenville, AL 36037
Eufaula
1394 North Eufaula Avenue
Eufaula, AL 36027
Hours: Mon-Fri 8 am - 6 pm
Cantonment
240 Highway 97 South
Cantonment, FL 32533
DeFuniak Springs Main Office
94 Walton Road
DeFuniak Springs, FL 32433
Hours: Mon - Fri 8 am-6 pm
Elmore Main Office
3996 US Highway 231
Wetumpka, AL 36093
Sat 9 am-1 pm
Message from the Office of the President
Do you have a question or comment that you would like to direct to the Office of the President of Bright House Networks Florida - Alabama division? We will respond to you within 48 hours.
At Bright House Networks, our goal is to always provide you with the best service possible. If you are not satisfied in any way, we want to know and we want to take care of it.
Closed Captioning Concerns
For immediate closed captioning concerns, please call 1-866-876-1872 (toll-free) using your local relay service. Or send your concerns by fax to 1-205-941-1398 or email to ClosedCaptioningBHM@mybrighthouse.com.
For written concerns, please contact J. Robinson, Closed Captioning Coordinator, at Bright House Networks, 6429 1st Avenue South, Birmingham, AL 35212. Or by fax to 1-205-941-1398 or email to ClosedCaptioningBHM@mybrighthouse.com.
