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Bright House Newsroom

Bright House Networks Opening Retail Center in Carmel



Bright House Networks announced today that it will open a new full service Customer Retail Center on November 2nd, 2011 that will help make life easier for Boone and Hamilton County residents.

The Customer Retail Center, located at 352 Gradle Drive, Carmel, IN, will provide Boone and Hamilton County customers with a convenient location to manage and make account changes, pick-up and exchange equipment, and learn about new products and services.

“Bright House Networks is excited to be able to provide residents in the Boone and Hamilton County area with a convenient new retail center to handle all of their service needs,” said Don Williams, Vice President/General Manager Bright House Networks. “Outstanding customer service and convenience with this new center will reinforce our commitment to our local customers that we are ready to help in the places they live, work and play.”

Bright House Networks continues to add service and technology enhancements that allow customers more convenience and flexibility in their TV viewing experience. Bright House Networks offers a variety of popular and Interactive features for its customers, including: Start Over, Look Back, Remote DVR Manager, and a multi-room DVR that allows customers to view recordings from any room of their house.

Bright House Networks has also begun a network expansion project along the north Meridian Street corridor that will allow it to connect an additional 850 businesses to Bright House Networks Business Solutions; including customized Commercial grade voice solutions, Internet connectivity, and video services.

About Bright House Networks

Bright House Networks is the sixth largest owner and operator of cable systems in the U.S. and the second largest in Florida, with technologically advanced systems located in five states including Florida, Alabama, Indiana, Michigan and California.

Bright House Networks serves approximately 2.5 million customers who subscribe to one or more of its video, high-speed data, home security and automation and voice services. The company also offers a portfolio of customizable, cutting-edge business solutions spanning Internet, MEF-certified Metro Ethernet, WiFi, security, telephony, and video. Bright House Media Strategies, the advertising arm of Bright House Networks, offers businesses advanced targeted advertising solutions. Bright House Networks also owns and operates exclusive local news and sports channels in its Florida markets. For more information about Bright House Networks or our products and services, visit (

Further Information

Mike Higginbotham
(317) 713-3851