SYRACUSE, NY (August 17, 2009) – Bright House Networks today announced that Kimberly Maki has been named Vice President, Corporate Communications.
Maki is responsible for directing Bright House Networks’ strategic communications at all levels of the organization, and leading a team of dedicated communications professionals throughout the company’s six divisions. Her responsibilities include developing and implementing internal and external communications for all of Bright House Networks’ products and services, including new product development; structuring corporate-wide strategy; growing community relations programs; and leading key marketing communications efforts. Maki reports to Kevin Hyman, Executive Vice President of Cable Operations for Bright House Networks.
“Bright House Networks is committed to strengthening and expanding its strategic corporate communications initiatives across all of our divisions,” said Hyman. “Kimberly’s proven track record of operational success, leadership and strategic expertise has earned her respect across the industry, and she will be invaluable in taking Bright House Networks’ communications to the next level.”
Maki has more than twenty years of communications and marketing experience, and, prior to joining Bright House Networks, served as Executive Director of the Society of Motion Picture and Television Engineers (SMPTE). At SMPTE, Maki increased membership and corporate support of the Society, as well as improved the acclaimed Motion Imaging Journal and introduced multiple new product lines of member benefits. In addition, she was instrumental in garnering global recognition for SMPTE Standards and the motion imaging technology profession. In her role at SMPTE, Ms. Maki also served on the Partnership Board and as Chair of Strategy for the IBC International Trade Show in Amsterdam, Netherlands.
Previously, she held the position of Vice President, Marketing, Membership and Business Development for the Society of Cable Telecommunications Engineers. Earlier years were spent in senior public affairs positions with Time Warner Cable’s Houston Division; Vision Cable Communications’ corporate office and the Michigan Cable Television Association.
Maki is a native of Michigan and graduated from Northern Michigan University with a Bachelor of Science degree in public policy/administration. In addition, she completed Harvard University’s Graduate Institute on Media Education. She has won numerous industry awards throughout her career and received NMU’s Outstanding Young Alumni Award in 1994.
About Bright House Networks
Bright House Networks is the 7th largest multiple cable system operator (MSO) in the US with 2.4 million customers in several large cities including Tampa Bay and Orlando, Florida; Bakersfield, California; Indianapolis, Indiana; Detroit, Michigan; and Birmingham, Alabama; along with several other smaller regions in Alabama and the Florida Panhandle. The high-growth Florida markets are adjacent and form one of the country’s largest cable clusters. Bright House Networks’ corporate offices are located in Syracuse, New York and Orlando, Florida.
Bright House Networks is committed to putting customers in control and making their lives easier with products including Digital Cable, High Speed Internet, and Home Phone. The company also provides an ever-expanding catalog of Video-on-Demand (VOD) programming, the immensely popular Digital Video Recorders (DVR), and high-definition (HD) programming.
Exceptional customer care is the cornerstone of Bright House Networks’ business, and a top priority across all operating units. Bright House Networks was ranked the “Highest in Residential Telephone Customer Satisfaction in the South Region” by J.D. Power and Associates in 2006, 2007, 2008 and 2009. J.D. Power and Associates also ranked Bright House Networks the “Highest in Customer Satisfaction Among High-Speed Internet Service Providers in the South Region” in 2008 and 2009.
In addition to their residential services, Bright House Networks Business Solutions (
www.brighthouse.com) provides products and services for small, medium, and enterprise businesses including Business Phone, Internet, Managed Security Services, Web Services, and Wireless Solutions.
Bright House Networks also owns and operates two 24-hour local news operations; Central Florida News 13 (
www.cfnews13.com) serving the Orlando area, and Bay News 9 (
www.baynews9.com) serving the Tampa Bay area. Recently, Bright House Sports Network (
www.bhsn.com) launched in Florida, providing local sports coverage across Tampa Bay and Orlando. Bright House Networks provides in-depth coverage of local sports including high school, college, and professional teams.
Public affairs, social responsibility, and community involvement continue to be major initiatives for Bright House Networks as an ongoing commitment to the families and communities Bright House Networks serves. This includes the
Star Teachers Award program, the
Bright Kids Network,
Operation Bright Eyes, and many more long-term commitments to education and other important issues in Bright House Networks communities.
For more information about Bright House Networks or our products and services, please visit (
www.brighthouse.com/business).
