Your stories help us serve our customers better, and we love to hear from our customers!
Stories can be about:
How we did something right. You have an Outstanding customer service story that shows how we exceeded your expectations;
How we did something wrong and then fixed it. Something happened that wasn’t to your satisfaction and once we were aware of it, we saved the day like a super hero; and/or,
We resolved one issue but you would love us more if we could improve in other areas too!
Whatever it may be, thank you for sharing your story with Bright House Networks! If this is a specific service issue, please contact our outstanding customer service team. We look forward to reviewing your story and reserve the right to feature it to tell others about your experience with Bright House Networks.