So you’ve ordered Bright House TV, Internet, Phone, Home Security, maybe even a DVR … Now you’re wondering, “How do I use this?” or “Where do I find that?” No worries. Dan and Sara are here to show you how! Find the topic you have questions about, and get answers by watching our short How To instructional videos below.
Need additional help? Check here for more tips.
How to Videos
Use Easy Gadget to stay connected to your Phone service 24/7.
Access free interactive features with your Bright House remote.
Using the Main Menu
Learn more about the A or Menu button on your remote.
TV Explorer Overview
Discover what’s on TV and On Demand anytime, anywhere.
Manage your DVR via BHTV
Easily manage your DVR remotely using the BHTV app.
Online Phone Features
Access free phone features anywhere.
On Demand Channel 1000
Find your On Demand favorites on Channel 1000.
Start Over / Look Back
Start Over or Look Back restarts shows already in progress.
Hello Movers, find out if you’re eligible for up to $100 in savings.
Online Channel Lineup
Check your online channel lineup.
Set up a My Services login.
Set up Parental Controls to protect kids from adult TV content.
Cable Box Reboot
Reboot your Cable Box.
Learn how to use your DVR.
Access FREE Cable WiFi HotSpots.
Manage your output/picture settings.
Learn how to use the BHTV app.
Our apps can help simplify your life.
Echo Home Networking
ECHO can eliminate WiFi dead zones in your home.
BHN Secure WiFi HotSpots
Access thousands of FREE BHN Secure WiFi HotSpots.
Connect Your BHN Cable Box
Connecting your BHN Cable Box.
TV Everywhere Apps
We offer 50+ TV apps.
Pay Per View
Access Pay Per View movies and events.
Home Security Control Videos
How to Add Apps
Add apps to your in-home touchscreen.
How to Arm-Arming Modes
An overview of the Home Security arming modes.
Changing Keypad Access Code
How to change access and master codes.
How to Change Portal Password
A step-by-step guide to changing your portal password.
Changing your Password
How to change your secret password.
Configure Touchscreen Sounds
Setting up sounds on the Touchscreen.
How to Create a Rule
Learn how to create a rule.
How to Schedule an Event
Learn how to schedule an event.
Creating a Non-Event Rule
How to create a non-event rule.
How to Overview of Terms
Your glossary of Home Security terms.
Your Insurance Certificate
How to print out your certificate.
The Difference in Routers
How to tell your routers apart.
How to Touchscreen Placement
Where to place your in-home touchscreen.