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Contact Us

How to Reach a Representative

At Bright House, we pride ourselves on being there for our customers 24/7. If you want to speak with us, there are many ways to do it.


Cal Us

Call us. We're available anytime.

Looking for services for your business?
Call 1-877-824-6249


Onlne Chat

Click to Chat
Chat with us online during our chat hours

Customer Care Centers


1945 W. Brandon Blvd.
Brandon FL, 33511

Hours: Mon-Fri 8am - 6pm
Sat 9am - 1pm


St. Petersburg

233 31st Street N
St. Petersburg, FL 33713

Hours: Mon-Fri 8am - 6pm
Sat 9am - 1pm


1004 U.S. Hwy. 92 W
Auburndale, FL 33823

Hours: Mon-Fri 8am - 6pm
Sat 9am - 1pm



5413 E State Road 64
Bradenton, FL 34208

Hours:  Mon-Fri 8am - 6 pm
Sat. 9am - 1pm

Message from the Office of the President

Do you have a question or comment that you would like to direct to the Office of the President of Bright House Networks Tampa Bay division? We will respond to you within 48 hours.

At Bright House Networks, our goal is to always provide you with the best service possible. If you are not satisfied in any way, we want to know and we want to take care of it.

Closed Captioning Concerns

For immediate closed captioning concerns, please call 1-888-289-8988 using your local relay service. Or send your complaint by fax to
863-288-2229 or email to

For written concerns, please contact D. Morgan, Closed Captioning Coordinator, at Bright House Networks, 1004 U.S. Highway 92 West, Auburndale, FL, 33823.Or by fax 863-288-2229 or email to